Navigating O&M Challenges for Utilities and Offtakers

James Nagel, P.E. is COO and co-founder of HelioVolta, the developer of SolarGrade software. SolarGrade is a cloud-based platform for fast, accurate renewable field services that inform asset care and improve system performance, reliability, and safety. He has more than a decade of industry experience that includes roles at Clean Energy Associates, EDF Renewables, and NASA. James holds a B.S. in Mechanical Engineering from Valparaiso University.

Stephen Branscum is a Senior Program Manager at Walmart with over 20 years of experience in the energy department. Stephen has played an instrumental role in developing Walmart’s design, construction, and O&M strategies on solar, fuel cell, and battery programs, as well as recently taking on the development of Walmart’s EV charging station O&M program. Previously, he developed and grew Walmart’s demand response program. Outside of work, Stephen enjoys running the family farm alongside his wife, Alisa. He also enjoys coaching sports (mainly basketball), drag racing with their youngest son, and various church activities.

Zack Townsend, in his role as the Director of DG Optimization at Luminace, a Brookfield Renewable Company, leads a team of project managers and analysts dedicated to optimizing the performance and profitability of over 1,200 MW of distributed solar assets across the US. With a dual concentration in Energy and Biotechnology from James Madison University and ongoing MBA studies, Zack possesses a strong foundation in the technical, business, and environmental aspects of renewable energy. He applies his analytical skills, utilizes data analysis tools, and leverages industry knowledge to identify and implement repowering and performance improvement opportunities. Passionate about advancing the clean energy transition and ensuring the reliability and resilience of the grid, Zack collaborates with internal and external stakeholders, including engineering, finance, sales, customers, regulators, and utilities, to deliver high-quality service and value. He also provides support for the development and execution of new projects and initiatives, such as energy efficiency, demand response, and microgrids, aimed at expanding the portfolio and enhancing the competitive edge.