Terms and conditions


1 & 2 Day Conferences

  • Ticket promotions:
    • 3x2 deals and promotions are calculated based on the price of a regular ticket. No discount codes or other promotions can be combined with the 3x2 deal.
  • Cancellations:
    • Should you be registered but unable to attend, a refund of the registration fee, less a 15% administrative charge, will be made for cancellations received via e-mail at least 10 working days before the event starts. Participants who cancel after this date or do not attend the conference will be charged the full amount.
    • For attendees making use of a complimentary ticket, Solarplaza bears the same costs as for any other paying attendee (venue, catering, onsite staff etc.). Thereby, identical to "regular" tickets, cancellations of complimentary tickets must be communicated at least 10 working days before the event. Those who do not comply with this will be charged an administrative fee of 95.00 EUR. 
    • We will be pleased to transfer your registration to another member of your company, or credit the amount paid for your event ticket to another Solarplaza event that takes place within 12 months from the date of the event you registered for.
  • Arrangements: 
    • Solarplaza reserves the right to alter or cancel, without prior notice, any of the arrangements relating directly or indirectly to an event, for any circumstances beyond Solarplaza's reasonable control. In this case, Solarplaza’s liability is limited to the refund of the full ticket fee only.
  • Liability: 
    • In case the event is cancelled, Solarplaza’s liability is limited to the refund of the conference registration fee only.
    • Solarplaza cannot be held liable for any physical injuries and material damages or losses during the event.

4 & 5 Day Trade Missions

  • Registration:
    • The registration form is a binding agreement and final confirmation of the attendance of the Trade Mission.
  • Cancellations:
    • Cancellations that are communicated at least 15 full working days before the trade mission date, are eligible for a refund, minus a 25% cancellation fee. In practice, this means that 75% of the registration fee can be refunded or subtracted from the outstanding invoice. Cancellations beyond this date, can not be accepted and full payment will be due in such circumstances. Cancellations that are the result of a force majeure will also be chargeable under the above terms.
    • Substitution by a direct colleague is possible at all time. We do not charge an additional fee for direct substitutions.
  • Arrangements: 
    • Solarplaza reserves the right to alter or cancel, without prior notice, any of the arrangements relating directly or indirectly to an event, for any circumstances beyond Solarplaza's reasonable control. In this case, Solarplaza’s liability is limited to the refund of the full ticket fee only.
  • Liability: 
    • In case the event is cancelled, Solarplaza’s liability is limited to the refund of the conference registration fee only.
    • Solarplaza cannot be held liable for any physical injuries and material damages or losses during the event.